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E-mail us using the 'e-mail us' option in the contact tab in the settings menu. I just updated the app and now I'm having problems. Give us as much information about what is going on as you can and wait for us to help diagnose what the problem is. The game is crashing should I uninstall and reinstall the app?Ī. trying to speed up a reward case timer or getting a bonus reward item from after opening a reward case or doubling mission rewards. Tell us where in the app you triggered the ad and what reward you were trying to get, e.g. I watched an ad but did not get my reward. Come back tomorrow and your quota should be reset. 25 ads per 24 hours is the most you can see. Sometimes especially in smaller regions there isn't always ads for us to show. For us to display ads an advertiser needs to want to show you ads and buy those ads in your region. There are no ads available on the ad network. Why am I not getting the option to watch an Ad for things like speeding case unlocks or bonus rewards?Ī. Note that if you do this you will no longer be able to sync to a new device or if you uninstall and then reinstall the app. Yes! Simply use the 'Disconnect' option in the account tab in the settings menu. I have logged in with Facebook can I logout again so Major Mayhem 2 will no longer have access to my Facebook account?Ī. We only data we retrieve from Facebook is your profile picture and your name which are both considered public information. If I login with Facebook what information do you use?Ī.
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We will never post anything on social media, through e-mail or any other means without explicitly asking you before every post. If I login with Facebook will you post anything on my wall?Ī. We plan to add more ways to login in future versions. Is there any way to login besides Facebook?Ī.
#Autopilot major mayhem 2 install#
If you have not logged in with facebook then we will not be able to identify you when you next install the app, especially if you have a new device. If I uninstall the app will I lose my save game and all my purchases?Ī. This is a good feature but unfortunately makes it hard for us to identify you after uninstalling and reinstalling the app. Sometimes operating systems like iOS hide the device identifier from apps so that they cannot share information about you with other apps without your knowledge. If you have previously made a purchase then you may be able to use the 'Restore Account' option but this does not always work depending on the operating system you are using and the security features it has. If you have previously logged in with Facebook then you can simply log in again to restore your save game.Ī2. I deleted the app from my phone, can I recover my save game?Ī1. This should restore all your apps and their save information to a new device. On iOS make use of the apple backup and restore features in iTunes.
#Autopilot major mayhem 2 android#
On Android you can use third party software to transfer apps and save data however please be mindful about which software you use and make sure it's safe and keeps your data private and secure.Ī3. This will sync both devices to the same account.Ī2. If you have a facebook account the easiest way to do this is to log in on the original device then login on the new device. I have a new device how can I transfer my save game to it?Ī1. iOS: We cannot issue refunds on iOS ourselves instead you need to contact apple directly. Android: e-mail us at and attach your purchase receipt so we can easily locate you transaction in our system and start the refund process with google.Ī2. I want a refund for an In App Purchase I made by mistake, how do I get one?Ī1. Please attach your purchase receipt to the related purchase so we can easily identify you in our system and credit you the gems. Contact our support team by opening the Major Mayhem 2 and using the 'e-mail us' button located in the contact tab on the settings page. I purchased a gems pack but I did not receive them. Here you will find answers to commonly asked questions, hints and tips. Please e-mail our support team with any questions that remain after reading the F.A.Qs